Catering Director | Los Angeles, CA RR Guy

Catering Sales Director

Full-Service Fast Casual Restaurant Brand | development-Focused Concept

We’re seeking a strategic and hands-on Catering Sales Director to build & scale a rapidly growing restaurant catering program.

This leader will partner closely with operations & marketing to expand revenue, strengthen repeat business, and create a seamless ordering experience for guests & restaurant teams.

This role blends sales leadership, operational execution, & technology optimization. The ideal candidate understands both hospitality and systems —

someone who can grow sales while making catering simple to order, simple to produce, & consistently high quality.

Position Overview

The Catering Sales Director will lead the development of processes, tools, and partnerships that lead catering revenue across multiple locations.

This includes overseeing digital ordering functionality, supporting restaurant teams, & building community relationships that generate repeat business.

This position collaborates directly with senior leadership & cross-functional departments including Operations, Marketing, & Technology.

Key Responsibilities

Revenue Development

• Establish & execute a scalable catering development plan across all locations
• Generate new business while increasing frequency from existing clients
• Monitor trends and performance to adjust strategy & maximize results
• Identify high-potential markets, dayparts, & sales channels

Performance Accountability

• Manage measurable sales development targets tied to incentive compensation
• Analyze reporting data to guide outreach & prioritization efforts
• Build predictable, repeatable catering revenue streams

Digital Ordering & Systems

• Improve catering functionality across mobile ordering, web platforms, and POS systems
• guarantee ordering is accurate, user-friendly, and operationally efficient
• Streamline order communication between guest, restaurant, and delivery

Menu & Guest Experience

• Develop catering packages, bundles, and promotions that increase order size & frequency
• Support guest retention through loyalty and repeat-order initiatives
• preserve consistent hospitality and presentation standards for large orders

Operations Integration

• Create training tools, procedures, and best practices for teams
• Partner with restaurant leadership to guarantee catering is easy to execute in-store
• Assist locations with complex or high-volume events
• Balance sales development with operational efficiency and food quality

Community Partnerships

• Build relationships with businesses, schools, and local organizations
• Support targeted outreach efforts alongside marketing initiatives
• Increase brand visibility through local engagement & recurring accounts

Qualifications

• 3+ years in catering, hospitality sales, restaurant operations, or related field
• excellent understanding of restaurant workflow & guest expectations
• Comfortable working with POS, online ordering, and digital platforms
• Highly organized with excellent follow-through and accountability
• superior communication and cross-department partnership skills
• Thrives in a fast-growing, evolving culture
• Bachelor’s degree in Business, Hospitality, or related discipline desired

What Success Looks Like

• Increased catering revenue and repeat clientele
• Reliable systems supporting ordering and fulfillment
• Easy-to-execute processes for restaurant teams
• Consistent, high-quality guest experience across all locations